GenX5 Bike will not switch on at all

Security mode 

Keyfob battery 

Kill switch faulty 

VMs issues.  

Battery in sleep mode

 

Questions : 

  • Disconnect and reconnect the battery. Does the bike beep once the battery is reconnected? 
  • Is the bike in security mode?( DPE bikes will always be in security mode ) 
  • Do you have the spare keyfob? Does that work? It could be a fob battery. 
  • Does either the key fob or kill switch turn the bike on, but not both? 
  • When was the last time the bike was used? 
  • Is the battery plug in good condition? Check to ensure all 11 pins are there and not bent. 

Probable causes : 

  1. Faulty VMS, if there is no beep and the VMS hasnt been replaced yet, this will likely be the issue. 
  2. Keyfob battery, if there is a beep but the bike doesn’t turn on, its likely in security mode and will not turn on without this. 
  3. Battery in sleep mode, if the bike hasn’t been used for a period of time, its likely that the battery will need to be reset. 
  4. Battery cells unbalanced, if one cell pack is significantly lower than the rest, this will affect the overall voltage and could prevent the bike from turning on.