---
title: Trouble-shooting | UBCO Knowledge Base
description: A list of handy tips and tricks
---

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1. [UBCO Knowledge Base](https://support.ubcobikes.com/knowledge)
2. [Trouble-shooting](https://support.ubcobikes.com/knowledge/trouble-shooting)

# Trouble-shooting

 A list of handy tips and tricks

- [GenX5 bike operating at low speed](https://support.ubcobikes.com/knowledge/genx5-bike-operating-at-low-speed)
- [My bike won't run?](https://support.ubcobikes.com/knowledge/my-bike-wont-run)
- [Headlight Modes](https://support.ubcobikes.com/knowledge/headlight-modes)
- [Fault Codes](https://support.ubcobikes.com/knowledge/fault-codes)
- [Common UBCO problems & their quick fixes](https://support.ubcobikes.com/knowledge/troubleshooting)

## Keys & Fobs

- [How to pair new key Fob](https://support.ubcobikes.com/knowledge/how-to-pair-new-key-fob)
- [GenX5 Key fob won't work](https://support.ubcobikes.com/knowledge/genx5-key-fob-wont-work)

- [Bike Information](https://support.ubcobikes.com/knowledge/bike-information#main-content)

    - [2X2 Adventure Bike](https://support.ubcobikes.com/knowledge/bike-information#2x2-adventure-bike)
    - [2X2 Special Edition](https://support.ubcobikes.com/knowledge/bike-information#2x2-special-edition)
    - [2X2 Hunt Edition (US/CA Only)](https://support.ubcobikes.com/knowledge/bike-information#2x2-hunt-edition-us-ca-only)
    - [2X2 Work Bike](https://support.ubcobikes.com/knowledge/bike-information#2x2-work-bike)
    - [KXH Power Supply](https://support.ubcobikes.com/knowledge/bike-information#kxh-power-supply)
    - [Service & Maintenance](https://support.ubcobikes.com/knowledge/bike-information#service-maintenance)
    - [2018 2X2](https://support.ubcobikes.com/knowledge/bike-information#2018-2x2)
    - [How to Videos](https://support.ubcobikes.com/knowledge/bike-information#how-to-videos)
- [Service Documents](https://support.ubcobikes.com/knowledge/service-documents#main-content)

    - [2017](https://support.ubcobikes.com/knowledge/service-documents#2017)
    - [Bike Identification](https://support.ubcobikes.com/knowledge/service-documents#bike-identification)
- [Warranty Documents](https://support.ubcobikes.com/knowledge/warranty-documents)
- [FAQ](https://support.ubcobikes.com/knowledge/faq#main-content)

    - [General Q's](https://support.ubcobikes.com/knowledge/faq#general-qs)
    - [Performance](https://support.ubcobikes.com/knowledge/faq#performance)
    - [Riding](https://support.ubcobikes.com/knowledge/faq#riding)
    - [Road Use](https://support.ubcobikes.com/knowledge/faq#road-use)
    - [Power Supply](https://support.ubcobikes.com/knowledge/faq#power-supply)
    - [Maintenance, Service & Recalls](https://support.ubcobikes.com/knowledge/faq#maintenance-service-recalls)
    - [Orders & Delivery](https://support.ubcobikes.com/knowledge/faq#orders-delivery)
    - [2X2 Special Edition](https://support.ubcobikes.com/knowledge/faq#2x2-special-edition)
- [Trouble-shooting](https://support.ubcobikes.com/knowledge/trouble-shooting#main-content)

    - [Keys & Fobs](https://support.ubcobikes.com/knowledge/trouble-shooting#keys-fobs)
- [UBCO Rider App](https://support.ubcobikes.com/knowledge/ubco-rider-app)

[![UBCO-Logo\_K-Dec-18-2025-11-48-54-9332-PM](https://support.ubcobikes.com/hs-fs/hubfs/UBCO-Logo_K-Dec-18-2025-11-48-54-9332-PM.png?width=124&height=30&name=UBCO-Logo_K-Dec-18-2025-11-48-54-9332-PM.png "UBCO-Logo_K-Dec-18-2025-11-48-54-9332-PM")](https://ubco.com/)

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