--- title: What else do I need to know about shipping? description: Goods will be delivered on business days only, between the hours of 9 am – 5 pm. We cannot deliver on weekends or public holidays. Pick up times from your local dealer are at the dealer’s discretion a --- [Skip to content](https://support.ubcobikes.com/knowledge/about-shipping#main-content) English Show submenu for translations [Customer portal](https://support.ubcobikes.com/tickets-view?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.ubcobikes.com/tickets-view) How can we help? - There are no suggestions because the search field is empty. 1. [UBCO Knowledge Base](https://support.ubcobikes.com/knowledge?hsLang=en) 2. [FAQ](https://support.ubcobikes.com/knowledge/faq?hsLang=en) 3. [Orders & Delivery](https://support.ubcobikes.com/knowledge/faq?hsLang=en#orders-delivery) # What else do I need to know about shipping? Goods will be delivered on business days only, between the hours of 9 am – 5 pm. We cannot deliver on weekends or public holidays. Pick up times from your local dealer are at the dealer’s discretion and are to be organised between the customer and the dealer. Orders placed on a weekend or public holiday will be processed the next business day. Shipping rates differ per region/country. - [Bike Information](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#main-content) - [2X2 Adventure Bike](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#2x2-adventure-bike) - [2X2 Special Edition](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#2x2-special-edition) - [2X2 Hunt Edition (US/CA Only)](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#2x2-hunt-edition-us-ca-only) - [2X2 Work Bike](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#2x2-work-bike) - [KXH Power Supply](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#kxh-power-supply) - [Service & Maintenance](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#service-maintenance) - [2018 2X2](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#2018-2x2) - [How to Videos](https://support.ubcobikes.com/knowledge/bike-information?hsLang=en#how-to-videos) - [Service Documents](https://support.ubcobikes.com/knowledge/service-documents?hsLang=en#main-content) - [2017](https://support.ubcobikes.com/knowledge/service-documents?hsLang=en#2017) - [Bike Identification](https://support.ubcobikes.com/knowledge/service-documents?hsLang=en#bike-identification) - [Warranty Documents](https://support.ubcobikes.com/knowledge/warranty-documents?hsLang=en) - [FAQ](https://support.ubcobikes.com/knowledge/faq?hsLang=en#main-content) - [General Q's](https://support.ubcobikes.com/knowledge/faq?hsLang=en#general-qs) - [Performance](https://support.ubcobikes.com/knowledge/faq?hsLang=en#performance) - [Riding](https://support.ubcobikes.com/knowledge/faq?hsLang=en#riding) - [Road Use](https://support.ubcobikes.com/knowledge/faq?hsLang=en#road-use) - [Power Supply](https://support.ubcobikes.com/knowledge/faq?hsLang=en#power-supply) - [Maintenance, Service & Recalls](https://support.ubcobikes.com/knowledge/faq?hsLang=en#maintenance-service-recalls) - [Orders & Delivery](https://support.ubcobikes.com/knowledge/faq?hsLang=en#orders-delivery) - [2X2 Special Edition](https://support.ubcobikes.com/knowledge/faq?hsLang=en#2x2-special-edition) - [Trouble-shooting](https://support.ubcobikes.com/knowledge/trouble-shooting?hsLang=en#main-content) - [Keys & Fobs](https://support.ubcobikes.com/knowledge/trouble-shooting?hsLang=en#keys-fobs) - [UBCO Rider App](https://support.ubcobikes.com/knowledge/ubco-rider-app?hsLang=en) [![UBCO-Logo\_K-Dec-18-2025-11-48-54-9332-PM](https://support.ubcobikes.com/hs-fs/hubfs/UBCO-Logo_K-Dec-18-2025-11-48-54-9332-PM.png?width=124&height=30&name=UBCO-Logo_K-Dec-18-2025-11-48-54-9332-PM.png "UBCO-Logo_K-Dec-18-2025-11-48-54-9332-PM")](https://ubco.com/) © Utility Fleet Vehicles Limited